Vistanet is an Asheville based, woman-owned, telecommunications company that launched nearly 10 years ago to empower local businesses to achieve their ambition. With over 40 years of industry experience, Vistanet’s team, Andrea Robel and Greg Robel are bringing today’s fast-paced, modern world of communication to the frontlines of Asheville’s business industries and beyond. What is their mission? To equip today’s business owners with tomorrow’s telecom solutions.
Times have changed and businesses are switching from old traditional phone systems to new VoIP business phone systems. This is because they have come to realize the many benefits that VoIP has over traditional phone systems. With that said, switching to VoIP is not something you just do as there are a lot of features and the right ones can really make a difference. Vistanet is the company that can guide you.
Providing the area’s small businesses with a variety of high-velocity VoIP services and advanced telecom solutions, specially designed to fit today’s corporate needs is what they do best. Technology is ever-changing, so Vistanet strives to simplify and help you manage your business devices, offer savvy solutions, as well as sophisticated training for your employees to avoid fraud and online scams.
Some of the MANY features Vistanet offers include:
- Tracking the usage of your phones by your agents/technicians/staff. Get improved data on productivity on the phone, both number of calls answered, average length of time on a call and average number of calls missed.
- Call recording (a big part of the feature, especially if you handle a lot of over the phone support) but enhanced call recording is available which is perpetual cloud storage hosted on AWS servers.
- Monitoring dashboard is included and built in.
- Use the call data for in-house and marketing.
- Improve customer service call handling.
- And hundreds more…
Discover what Vistanet can do for you and your business. Contact us for your initial consultation today!
Vistanet.co
828.348.5366
